Gazipur City Corporation (GCC)
Challenges
Manual billing inaccuracies led to revenue losses and increased administrative effort.
Limited and fragmented monitoring hindered efficient resource management across water and energy systems.
Weak customer engagement and inconvenient payment cycles affected collection efficiency and user satisfaction.
Lack of real-time data and dashboard tools made timely decision-making and transparent operations challenging.
Objective
Automate billing processes to increase accuracy and reduce manual work.
Establish real-time monitoring and analytics for enhanced resource management.
Improve customer engagement through digital e-payments and streamlined service delivery.
Drive operational transparency, faster decision-making, and sustainability through modern software platforms.
Our Solutions
An integrated billing & monitoring system with automated invoicing, mobile app for residents, and business intelligence dashboards.
Key Features
✓ Automated billing & payment tracking
✓ Real-time usage monitoring
✓ Mobile app with notifications
✓ Multi-layer analytics dashboard
Outcome & Impact
📌 Improved billing accuracy & revenue collectionThe successful implementation of AddieSoft’s automation and digital management solutions for Gazipur City Corporation stands as a benchmark in smart city transformation. By tackling manual billing inaccuracies, resource management challenges, and ineffective customer engagement, the project delivered a robust, future-ready system .This solution empowered city officials with fast, data-driven decisions and centralized processes, enhancing transparency and efficiency. Citizens benefitted from convenient digital payments and better service experiences. If your organization aims to overcome similar urban management challenges or wishes to launch a customized digital utility and smart service platform, AddieSoft is ready to deliver cutting-edge solutions and join you on the journey to smarter, more sustainable cities.
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