Water Supply Billing Management and Power & Energy Monitoring System Automation

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Gazipur City Corporation (GCC)

09 April, 2025
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By Omar Bin Saeed
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Project Overview 

AddieSoft revolutionized Gazipur City Corporation’s water and energy management by automating utility and billing systems with analytics, and dashboards. These technologies streamlined processes, increased transparency, and enabled real-time e-payments. City officials benefited from faster, data-driven decisions and proactive maintenance. The project established Gazipur as a model smart city, improving services, sustainability, and public trust. Its success is elevating urban infrastructure and modern governance, delivering convenience to Bangladeshi citizens and inspiring wider adoption of tech-driven solutions nationwide.

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Challenges

  • Manual billing inaccuracies led to revenue losses and increased administrative effort.​ 

  • Limited and fragmented monitoring hindered efficient resource management across water and energy systems. 

  • Weak customer engagement and inconvenient payment cycles affected collection efficiency and user satisfaction.​

  • Lack of real-time data and dashboard tools made timely decision-making and transparent operations challenging.


Objective 

  • Automate billing processes to increase accuracy and reduce manual work.​

  • Establish real-time monitoring and analytics for enhanced resource management.​

  • Improve customer engagement through digital e-payments and streamlined service delivery.​

  • Drive operational transparency, faster decision-making, and sustainability through modern software platforms.


Our Solutions

An integrated billing & monitoring system with automated invoicing, mobile app for residents, and business intelligence dashboards.

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Key Features


✓ Automated billing & payment tracking

✓ Real-time usage monitoring

✓ Mobile app with notifications

✓ Multi-layer analytics dashboard


Outcome & Impact

📌 Improved billing accuracy & revenue collection
📌 Higher customer satisfaction via e-payments
📌 Optimized resource management
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The successful implementation of AddieSoft’s automation and digital management solutions for Gazipur City Corporation stands as a benchmark in smart city transformation. By tackling manual billing inaccuracies, resource management challenges, and ineffective customer engagement, the project delivered a robust, future-ready system .This solution empowered city officials with fast, data-driven decisions and centralized processes, enhancing transparency and efficiency. Citizens benefitted from convenient digital payments and better service experiences. If your organization aims to overcome similar urban management challenges or wishes to launch a customized digital utility and smart service platform, AddieSoft is ready to deliver cutting-edge solutions and join you on the journey to smarter, more sustainable cities.

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USA Office

ADDIE Soft LLC

501 Silverside Road, Suit 105 #4987,
Wilmington, DE 19809, USA

us.addiesoft.com
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UK Office

ADDIE Soft (UK) Ltd

ADDIE Soft (UK) Ltd 71-75 Shelton St, Covent Garden, London, WC2H 9JQ

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Bangladesh

ADDIE Soft Ltd.

27 Shaptak Square, Level-12, Plot-2 (Old-380), Road-16 (Old-27), Dhanmondi, Dhaka - 1209

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Branch Office

Shyamoli Square (Level-7), Plot #23/8-B, Block-B, Bir Uttam A.N.M. Nuruzzaman Sharak, Mirpur Road, Dhaka-1207