Maritime Single Window

Department of Shipping

08 April, 2025

By Tamanna Rahman

Project Overview

ADDIE Soft partnered with the Department of Shipping to design and implement a Maritime Single Window system to digitize and streamline maritime operations in Bangladesh. Manual, paper-based workflows and fragmented data exchange caused delays and inefficiencies. The MSW platform unified all maritime stakeholders into a single digital environment, enabling faster clearance, improved compliance, and real-time operational visibility.

Challenges

Manual workflows, data silos, and regulatory complexity slowed maritime operations and compliance.

Paper-Based Processes: Manual documentation caused delays and errors.
Fragmented Stakeholder Systems: Data silos reduced transparency and coordination.
Regulatory Complexity: Compliance processes were slow and inconsistent.
Lack of Real-Time Information: Delayed data affected planning and decision-making.
Security & Access Risks: Limited controls increased operational vulnerability.

Solutions

We delivered a centralized, secure, and IMO-aligned maritime digital ecosystem.

Centralized MSW Platform

Single source for maritime data

Stakeholder System Integration

Real-time multi-agency connectivity

Electronic Document Processing

Paperless submission and clearance workflows

Role-Based Access Control

Secure, permission-driven user access

Real-Time Notifications

Live updates and alerts

IMO-Aligned Architecture

Compliance with global maritime standards

Key Features

A unified maritime platform improving efficiency, transparency, and regulatory compliance.

Centralized Data Management

Single digital repository for all maritime submissions and approvals.

Stakeholder Integration

Seamless data exchange between ports, customs, shipping agents, and regulators.

Electronic Clearance Workflow

Automated document submission, validation, and approval processes.

User Authentication & RBAC

Secure access with role-based permissions and audit trails.

Real-Time Updates & Notifications

Live operational status, alerts, and tracking for stakeholders.

Reporting & Analytics

Operational insights supporting compliance and planning decisions.

Cybersecurity Framework

Data encryption, vulnerability management, and system protection.

Cross-Device Accessibility

Web-based, responsive interface across devices.

IMO Compliance

Alignment with International Maritime Organization standards.

Impact & Results

The MSW transformed maritime operations, compliance, and stakeholder collaboration.

Conclusion

The Maritime Single Window system replaced fragmented, paper-based maritime processes with a secure, centralized digital platform. By enabling real-time data exchange, automated clearance, and regulatory compliance, the MSW strengthened efficiency, transparency, and global trade readiness for Bangladesh’s maritime sector.